First - I want to say "thank you" to the individual who asked about the Hot Topics blog! It's wonderful to know that people appreciate the work we do and for someone to actually MISS my blog?!?! Makes me feel just a little warm and tingly inside. In light of this comment however, it made me realize how often we take for granted the good service we receive at the grocery store or the amazing service we got from the little retail shop down the street, or the cheerful smile we see every morning at our favorite coffee shop. Often, it's easy to get caught up in the bad things- we complain, share our bad experience with everyone we know on Facebook, and generally vomit our negative attitude all over the place. Yes, you might feel a bit better but guess what, you just shared your negative attitude with 20 people who will again share their bad attitudes with everyone.....I think you see where this is going. There is no special day to thank these people (at least no "officially" recognized day that I know of, to celebrate the men and women who work in the service industry- and I mean any kind of service)! But I encourage you to take a moment the next time you get great service to contact that worker's boss, or the owner of the restaurant/bar and let them know how much you appreciated the high standards to which they hold their employees and their great service. It will take you... maybe 2 minutes to share a genuine "thanks" but the reward will be priceless. Christmas season is when bloggers and journalists start to look for those feel-good stories to remind mankind to, well, be kind to each other. But why wait? One of my favorite quotes- and I apologize because I don't remember who this is from but I heard it years ago in a sales training class and that is, "Attitudes are contagious. Is yours worth catching?" If we always focus on the bad things and the negative, the people around us are going to do the same thing. So let's try and be just a bit more positive. Take the time to appreciate the great service you get every day rather than the crappy service you got once, in the last month. You'll probably be surprised by the side effect this behavior will have on your own attitude and outlook on life.